Refunds
Print Defects

If you encounter any print defects, please contact us via contactus@yumeco.sg and an investigation will be conducted to determine the root cause before taking further action.

If a print defect is a result of our manufacturing process, Yume Co. will refund you the retail price (after discount) for that product.

Product Defects

If you receive any product with defects, contact us via contactus@yumeco.sg. An investigation will be conducted to determine the product defect and issue refunds/exchanges if necessary.

Need further assistance?